Privacy Policy

1. Introduction

This website is operated by Shindo Textile Europe GmbH (the “Company”, “we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This website is intended for users in the European Economic Area (EEA).

2. Data Controller

For the purposes of data protection law, the data controller is:

Shindo Textile Europe GmbH

Dreherstr.25, D-42899 Remsheid Germany

germany@shindo.com

If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details above.

3. What Personal Data We Collect

As this website is for browsing purposes only, we collect limited personal data, including:

• Contact information (if you contact us), such as name and email address

• Technical data, such as IP address, browser type, and device information

• Usage data, such as pages visited and time spent on the website

We do not process payment information through this website.

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to inquiries or requests

• To operate, maintain, and improve our website

• To understand how visitors use our website (analytics)

• To ensure website security and prevent misuse

5. Legal Basis for Processing

We process personal data based on:

• Legitimate interests (e.g. improving our website and ensuring security)

• Consent (e.g. for cookies or if you voluntarily contact us)

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

These may include:

• Essential cookies (necessary for the website to function)

• Analytics cookies (to understand website usage)

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage your cookie preferences through our cookie banner.

7. Sharing Your Data

We may share your personal data with trusted third-party service providers who help us operate our website. This may include:

• Website hosting and platform providers (such as Shopify)

• Analytics providers

These providers process data on our behalf and only in accordance with our instructions.

We do not sell your personal data.

8. International Data Transfers

Your personal data may be transferred outside the EEA (for example, to Japan or other countries where our service providers operate).

Where this occurs, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission

• Transfers to countries with adequate data protection standards

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law.

For example:

• Contact inquiries: retained for up to 12 months after resolution

• Technical and analytics data: retained for a limited period

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us using the details in Section 2.

You also have the right to lodge a complaint with your local data protection authority.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

12. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those websites.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact

If you have any questions about this Privacy Policy, please contact us at:

germany@shindo.com

Last updated: [10/04/2026]